Privacy policy

PRIVACY POLICY

Last updated: March 10, 2025

This privacy policy (the “Policy”) aims to formalize our commitment to respecting the privacy of users of the website https://gocertiphy.com/ (the “Site”) operated by CERTIPHY, a simplified joint-stock company with a capital of 1,000.00 euros, registered with the R.C.S Paris under number 849 409 313, with headquarters located at 6 rue d’Armaillé, 75017 Paris.

The Policy and the General Terms and Conditions of the Site form a contractual agreement. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions available here: https://gocertiphy.com/en/terms-of-use/

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our services or communicating about these services exclusively, in strict compliance with the GDPR.

We collect only personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Policy. If you do not accept the terms of this Policy, please refrain from using the Site and the services.

 

1. When do we collect your personal data and what data is collected?

We may collect and retain your personal data, particularly when you:

• Browse the Site (including through the use of cookies and similar technologies)
• Interact with our customer support
• Subscribe to our newsletter or agree to receive marketing communications
• Participate in events, webinars, or surveys organized by Certiphy SAS

We use your personal data to enable the implementation and management of the Site’s services and to respond to your specific requests. We also use your personal data for the purpose of operating and improving our services, our Site, and our approach. This information is used solely by us and allows us to better adapt our services to your expectations.

If you have decided to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

Browsing data. We also collect information that identifies how you access the Site, which pages are viewed and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters regarding news, new products, services, and promotions, as part of the services.

You can also directly consent to receiving our newsletters by entering your email address in the designated areas on the Site.

In any case, you have the right to withdraw your consent to receiving such newsletters at any time and at no cost under the conditions set out in paragraph 6 of the Charter.

1.3 Contacts

In order to follow up on requests you may make to our Customer Service and to confirm your information, we may use your last name, first name, email address, and telephone number.

 

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, implementation costs, and the nature, scope, context, and purposes of processing as well as the risks and their likelihood.

However, it should be noted that no security measure is infallible, and we cannot guarantee absolute security for your personal data.

 

3. When do we share your personal data?

3.1 Sharing your personal data with third-party companies

During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name with the aim of enabling the proper functioning of the services.

Personal data may be transferred to countries located outside the European Union for the purpose of operating and improving our services, our Site, and our approach.

In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered adequate by the European Commission have been subject to cross-border flow agreements compliant with the standard contractual clauses issued by the European Commission.

Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD (European Union-United States Data Protection Shield): click here for more information.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

Unless a third party asks you to accept their own privacy policy and terms of use, the third-party companies that have received your personal data have committed to process your personal data solely for the implementation of our Services.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to harm our rights, any other user, or a third party. Finally, we may be legally required to disclose your personal data and cannot oppose this in such cases.

 

4. How long do we keep your personal data?

We will keep your personal data only for the duration of your registration on the Site in order to ensure your identification when connecting to your Account and to enable the provision of Services.

Thus, if you unregister from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.

In any case, we will retain your personal data for a period not exceeding that necessary with regard to the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

 

5. Cookies: how do we use them?

5.1       What is a cookie?

A cookie is a text file that may be placed in a terminal when browsing an online service with a browser software. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, cookies placed on your browsing terminal with your consent are destroyed 13 months after they are placed on your terminal.

5.2       What are the cookies issued on our Site used for?

The cookies we issue allow us to:

• establish statistics and traffic volumes regarding the use of various elements that make up our Site (sections and content visited, browsing path), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
• adapt the presentation of our Site to your device’s display preferences (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and visualization or playback software that your device has;
• store information relating to a form you have filled out on our Site (registration or access to your account) or to products, services, or information you have chosen on our Site (subscribed service, shopping cart contents, etc.);

During your navigation on the Site, social network cookies may be generated, particularly through sharing buttons that collect personal data.

Upon your first visit to the Site, a cookie banner will appear on the homepage.

5.3       How can you control the cookies used?

You can configure your browser software at any time so that cookies are either stored on your device or, alternatively, rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or rejection of cookies is offered to you on a case-by-case basis, before a cookie can be stored on your device.

Warning: Any configuration changes may modify your Internet browsing experience and your access conditions to certain services that require the use of cookies. We decline all responsibility regarding the consequences related to degraded functioning of our services resulting from the inability to save or consult cookies necessary for their operation that you may have refused or deleted. This would be the case if you attempt to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet. 

5.4       How to configure your browser software?

For managing cookies and your choices, the configuration of each browser is different. It is described in your browser’s help menu, which will allow you to know how to modify your cookie preferences. Below you will find information regarding the main browsers.

Internet Explorer / Edge In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing History, click on Settings. Click on the View Files button.

Firefox

• Go to the Tools tab of the browser then select the Options menu
• In the window that appears, choose Privacy and click on Show Cookies

Safari

• Access Settings via the browser menu (Safari > Preferences)
• Click on Privacy.

Google Chrome

• Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
• Select Advanced Settings
• Click on Content Settings then on Cookies.

You can consult the CNIL website for more information on cookies.

Pour obtenir plus d’information sur les cookies, vous pouvez consulter le site internet de la CNIL.

 

6. What are your rights?

You alone have provided us with the data in our possession through the Site. You have rights over your personal data. In accordance with personal data protection regulations, particularly Articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to request access to personal data concerning you, rectification or erasure of this data.

Furthermore, within the limits set by law, you also have the right to object to processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time, and the right to data portability for the personal data provided.

You can contact our Services to exercise your rights at the following email address: support@certiphy.io or at the following postal address: 6 rue d’Armaillé, 75017 Paris, by attaching a copy of an identity document to your request.

Additionally, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: support@certiphy.io.

 

7. Can we modify the Charter?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In case of modification, we will publish these changes on this page and in places we deem appropriate based on the purpose and importance of the changes made.

Your use of the Site after any modification means that you accept these changes. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site.